COVID-SAFE Care
A promise to all our patients
What we’re doing to keep you safe
We want to assure you we’re going beyond industry cleanliness and safety standards to introduce the most rigorous COVID-SAFE Care protocols currently available. To protect the health of all our patients, we’ve introduced a variety of appropriate measures tailored to each setting.
Rigorous Cleaning Measures
We’ve implemented rigorous COVID-SAFE cleaning measures, including frequent deep cleaning, disinfection of high-touch areas and sterilization of all exam rooms and equipment following each patient visit.
Masks and Sanitization Dispensers
All patients, visitors and staff are required to wear masks. Patients who don’t have their own will be provided one. Hand sanitizing dispensers are available to ensure good hand hygiene.
Designated Patient Treatment Areas
For everyone’s safety, non-COVID-19 patients and COVID-19 patients will each have their own designated treatment areas.
Social Distancing
Patients, visitors and staff are asked to maintain a distance of at least six feet from one another, unless giving or receiving direct patient care. This policy may also include adjusted seating layouts, spacing signs and elevator use capacity limits.
Universal Screenings
As patients, visitors and employees enter the building, they will be required to undergo a no-contact temperature check and screening for other symptoms and possible COVID-19 exposure.
Manage your healthcare online with Montefiore MyChart
- Communicate with your doctor
- Access test results
- Request prescription refills
- Manage your appointments
A guide to navigating your next visit
Our promise of COVID-SAFE Care extends from before your visit until after you leave the hospital. This step-by-step guide will take you through what to expect, from the moment you request your appointment to once you arrive at your doctor’s office.
Answers to your questions about COVID-SAFE Care
Hear directly from Montefiore-Einstein and our doctors about what to expect during your next visit.
Theresa Madaline, MD
Infectious Disease Specialist and Epidemiologist
