What we’re doing to keep you safe

We’re going beyond industry cleanliness and safety standards to implement the most rigorous COVID-SAFE Care protocols currently available. To protect the health of all our patients, we’ve applied a variety of appropriate measures, tailored to each setting.

Rigorous Cleaning Measures

Rigorous Cleaning Measures

Manage your healthcare online with Montefiore MyChart

  • Have face-to-face video appointments with your doctor
  • Schedule or reschedule appointments
  • Send secure messages
  • Pay bills online
  • Set up payment plans
  • Check lab results
  • Request prescription refills
  • PreCheck-In for upcoming appointments
  • Update personal information, insurance and medical information
  • Manage the healthcare of a dependent or family member through Proxy Access

A guide to navigating your next visit

Our promise of COVID-SAFE Care extends from before your visit until after you leave the hospital. This step-by-step guide will take you through what to expect, from the moment you request your appointment to once you arrive at your doctor’s office.

Answers to your questions about COVID-SAFE Care

From what to expect when you arrive to social distancing in the waiting room, we’ve got the answers to your frequently asked questions.

Read our FAQ