What we’re doing to keep you safe
We’re going beyond industry cleanliness and safety standards to implement the most rigorous COVID-SAFE Care protocols currently available. To protect the health of all our patients, we’ve applied a variety of appropriate measures, tailored to each setting.
Rigorous Cleaning Measures
Manage your healthcare online with Montefiore MyChart
- Have face-to-face video appointments with your doctor
- Schedule or reschedule appointments
- Send secure messages
- Pay bills online
- Set up payment plans
- Check lab results
- Request prescription refills
- PreCheck-In for upcoming appointments
- Update personal information, insurance and medical information
- Manage the healthcare of a dependent or family member through Proxy Access
A guide to navigating your next visit
Our promise of COVID-SAFE Care extends from before your visit until after you leave the hospital. This step-by-step guide will take you through what to expect, from the moment you request your appointment to once you arrive at your doctor’s office.
Answers to your questions about COVID-SAFE Care
Read our FAQ
From what to expect when you arrive to social distancing in the waiting room, we’ve got the answers to your frequently asked questions.