What we’re doing to keep you safe

We want to assure you we’re going beyond industry cleanliness and safety standards to introduce the most rigorous COVID-SAFE Care protocols currently available. To protect the health of all our patients, we’ve introduced a variety of appropriate measures tailored to each setting.

person deep cleaning

Rigorous Cleaning Measures

We’ve implemented rigorous COVID-SAFE cleaning measures, including frequent deep cleaning, disinfection of high-touch areas and sterilization of all exam rooms and equipment following each patient visit.

masks with hands and sanitizer

Masks and Sanitization Dispensers

All patients, visitors and staff are required to wear masks. Patients who don’t have their own will be provided one. Hand sanitizing dispensers are available to ensure good hand hygiene.

safe patient appointment areas

Designated Patient Treatment Areas

For everyone’s safety, non-COVID-19 patients and COVID-19 patients will each have their own designated treatment areas.

two people six feet apart

Social Distancing

Patients, visitors and staff are asked to maintain a distance of at least six feet from one another, unless giving or receiving direct patient care. This policy may also include adjusted seating layouts, spacing signs and elevator use capacity limits.

safe health screening

Universal Screenings

As patients, visitors and employees enter the building, they will be required to undergo a no-contact temperature check and screening for other symptoms and possible COVID-19 exposure.

Manage your healthcare online with Montefiore MyChart

  • Communicate with your doctor
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Manage your healthcare online with Montefiore MyChart

A guide to navigating your next visit

Our promise of COVID-SAFE Care extends from before your visit until after you leave the hospital. This step-by-step guide will take you through what to expect, from the moment you request your appointment to once you arrive at your doctor’s office.

Answers to your questions about COVID-SAFE Care

Hear directly from Montefiore-Einstein and our doctors about what to expect during your next visit.

Read our FAQ
Theresa Madaline, MD
Infectious Disease Specialist and Epidemiologist